The stereotyping of tourism management students in a business school setting

2015-2016 > Academic research: refereed > Publication in refereed journalAccepted ManuscriptPublishe

The influences and consequences of being digitally connected and/or disconnected to travellers

© 2017, The Author(s).Technological progress and tourism have worked in tandem for many years. Connectivity is the vehicle that drove the goal of technologically enhanced tourism experiences forward. This study, through an exploratory qualitative research identifies the factors that boost and/or distract travellers from obtaining a digitally enhanced tourism experience. Four factors can boost and/or distract travellers from being connected: (1) hardware and software, (2) needs and contexts, (3) openness to usage, and (4) supply and provision of connectivity. The research also analyses the positive and/or negative consequences that arise from being connected or disconnected. A Connected/Disconnected Consequences Model illustrates five forms of positive and/or negative consequences: (1) availability, (2) communication, (3) information obtainability, (4) time consumption, and (5) supporting experiences. A better understanding of the role and consequence of connectivity during the trip can enhance traveller experience

Reducing tourist stereotyping : effectiveness of communication messages

202104 bcvcAccepted ManuscriptRGCPolyU 255017/16BPublishe

Investigating non-host residents’ perspectives of the impacts of a mega sports event : the Beijing 2022 Winter Olympic Games

202208 bckwSelf-fundedEarly release18 month

Assessing explicit and implicit stereotypes in tourism : self-reports and implicit association test

202104 bcvcNot applicableRGCProject No. PolyU255017/16BEarly release18 month

Understanding residents’ attitudes towards tourists through implicit stereotypes

202307 bcwwAccepted ManuscriptRGCEarly releas

Measuring the valence and intensity of residents’ behaviors in host–tourist interactions : implications for destination image and destination competitiveness

202104 bcvcAccepted ManuscriptRGCProject No. PolyU255017/16BEarly releas

Negotiating the rapidly changing research, publishing, and career landscape

2016-2017 > Academic research: refereed > Publication in refereed journal201804_a bcmaAccepted ManuscriptPublishe

A patterns perspective of customers’ brand experiences with robotics in hospitality

202307 bcwwNot applicableOthersHospitality and Tourism Research Centre (HTRC), School of Hotel and Tourism Management, The Hong Kong Polytechnic UniversityPublished18 month

Understanding residents’ attitudes towards tourists : connecting stereotypes, emotions and behaviours

202208 bckwNot applicableRGCPublished36 month